

FM Facility Maintenance provides an unparalleled level of service in
more than 40 trades. We manage over 20,000 locations, representing
more than one million service requests annually.
more than 40 trades. We manage over 20,000 locations, representing
more than one million service requests annually.
History
FM Facility Maintenance was founded in 1993 under the name Transactive Service Network (TSN). The company's initial focus was the management of HVAC equipment and gradually expanded into providing comprehensive facilities management services. The business focused on operational productivity and cost efficiency by streamlining the maintenance processes for customers with geographically dispersed locations.
This powerful platform appealed to the Hartford Steam Boiler Inspection and Insurance Company (HSB), America's oldest and largest provider of equipment breakdown insurance, as a means to better manage the assets of their customers. In 1997, HSB acquired TSN and named the new entity Integrated Process Technologies (IPT). The vision of HSB was to combine their in-depth knowledge of equipment and causes of equipment failure with IPT's data collection and operational management technologies.
In September 2000, Enron Energy Services acquired IPT in support of their aggressive facility management expansion with Fortune 500 clients. Enron invested $35 million in technology, infrastructure, and process mapping to create a scalable entity capable of handling over one million customer locations.
In the Fall of 2008, IPT changed its name to FM Facility Maintenance. The new name better reflects an evolution in the company's business from process technology to a very sharp focus on facility maintenance.
Today, FM Facility Maintenance is a privately held, stand-alone entity and the recognized expert in facilities maintenance management for clients with multi-site retail locations.
This powerful platform appealed to the Hartford Steam Boiler Inspection and Insurance Company (HSB), America's oldest and largest provider of equipment breakdown insurance, as a means to better manage the assets of their customers. In 1997, HSB acquired TSN and named the new entity Integrated Process Technologies (IPT). The vision of HSB was to combine their in-depth knowledge of equipment and causes of equipment failure with IPT's data collection and operational management technologies.
In September 2000, Enron Energy Services acquired IPT in support of their aggressive facility management expansion with Fortune 500 clients. Enron invested $35 million in technology, infrastructure, and process mapping to create a scalable entity capable of handling over one million customer locations.
In the Fall of 2008, IPT changed its name to FM Facility Maintenance. The new name better reflects an evolution in the company's business from process technology to a very sharp focus on facility maintenance.
Today, FM Facility Maintenance is a privately held, stand-alone entity and the recognized expert in facilities maintenance management for clients with multi-site retail locations.
Executive Team

Jim Barnes, Chairman
Jim Barnes, Chairman of FM Facility Maintenance, personifies leadership in cost-effective facility maintenance and environmental sustainability solutions. He is the 2008 Winner of the Ernst & Young Entrepreneur of the Year award for the Services Industry, and the Winner of the Business Person of the Year 2008 award from Hartford Business Journal. Barnes purchased the original business in 2004, then known as Integrated Process Technologies, and renamed the company as FM Facility Maintenance in 2008. Using his extensive related industry experience, he developed a new business model for FM Facility Maintenance that delivers significant savings on repair, maintenance, and energy costs for the company’s multi-site retail and restaurant customers.
Barnes also serves as President and Founder of OAKLEAF Waste Management, North America’s fastest growing waste logistics provider, which he founded in 1995. In 2007, New Mountain Capital valued OAKLEAF at $655 million and purchased a majority interest in the company. Over that same period, OAKLEAF investors received a return of seven times (7x) their invested capital. Barnes’ finely honed leadership has led to OAKLEAF’s recognition in Inc. Magazine’s 5000 List and the Inc. Inner City 100 list a total of nine times since 2001. He has also received national recognition for reengineering an industry and has been featured in Fortune, Chain Store Age, Waste Management News, Recycling Today, and Fast Company for his many accomplishments.
Barnes remains at the forefront of corporate environmental initiatives and sustainability solutions. Under his leadership, FM Facility Maintenance has been honored as the Winner in Innovation/Reinvention by the Metro Hartford Alliance, a regional consortium of business and thought leaders. His focus is centered on providing socially responsible and sustainable facility management and waste reduction processes, including wind and solar energy solutions readily available to FM Facility Maintenance clients. Barnes is lauded for his asset-light business model, which reduces customer costs and encourages environmentally sound alternatives to traditional facility repairs and waste disposal.
He serves on the Board of Directors for the Connecticut Science Center and Hartford’s Riverfront Recapture, and the Board of Governors for the National Solid Wastes Management Association. Barnes holds a Bachelor of Science in Business Administration from Marist College.
Barnes also serves as President and Founder of OAKLEAF Waste Management, North America’s fastest growing waste logistics provider, which he founded in 1995. In 2007, New Mountain Capital valued OAKLEAF at $655 million and purchased a majority interest in the company. Over that same period, OAKLEAF investors received a return of seven times (7x) their invested capital. Barnes’ finely honed leadership has led to OAKLEAF’s recognition in Inc. Magazine’s 5000 List and the Inc. Inner City 100 list a total of nine times since 2001. He has also received national recognition for reengineering an industry and has been featured in Fortune, Chain Store Age, Waste Management News, Recycling Today, and Fast Company for his many accomplishments.
Barnes remains at the forefront of corporate environmental initiatives and sustainability solutions. Under his leadership, FM Facility Maintenance has been honored as the Winner in Innovation/Reinvention by the Metro Hartford Alliance, a regional consortium of business and thought leaders. His focus is centered on providing socially responsible and sustainable facility management and waste reduction processes, including wind and solar energy solutions readily available to FM Facility Maintenance clients. Barnes is lauded for his asset-light business model, which reduces customer costs and encourages environmentally sound alternatives to traditional facility repairs and waste disposal.
He serves on the Board of Directors for the Connecticut Science Center and Hartford’s Riverfront Recapture, and the Board of Governors for the National Solid Wastes Management Association. Barnes holds a Bachelor of Science in Business Administration from Marist College.

Jim Reavey, CEO
Jim Reavey leads FM Facility Maintenance's growth oriented business strategy, continuous improvement of services and systems, and change management to achieve sustainable growth. As President, he takes a primary role in the delivery of all aspects of FM Facility Maintenance's 'Facility Maintenance....Made simple' approach, including the implementation of the company's Guaranteed Savings model.
Reavey brings over a decade of experience in operations and facility maintenance, most recently with Johnson Controls, a leader in building efficiency and power solutions. In his prior role, Reavey was Vice President and General Manager for Johnson Controls' Retail/Multi-Site business, experience that relates closely to FM Facility Maintenance's service offering to over 30,000 retail sites. Leading up to his senior management position, Mr. Reavey had been Vice President of Facility Operations of the Americas. He was a key member of the team responsible for the acquisition and successful integration of York International, a provider of integrated products, systems and services in the buildings market. Also with Johnson Controls, he held positions including national account management, development of global service offerings, and enterprise programs to reduce cost and improve margins. Johnson Controls recorded revenue of over $34.5 billion in 2008.
Reavey received his BSBA degree from Rockhurst University
in Kansas City.
Reavey brings over a decade of experience in operations and facility maintenance, most recently with Johnson Controls, a leader in building efficiency and power solutions. In his prior role, Reavey was Vice President and General Manager for Johnson Controls' Retail/Multi-Site business, experience that relates closely to FM Facility Maintenance's service offering to over 30,000 retail sites. Leading up to his senior management position, Mr. Reavey had been Vice President of Facility Operations of the Americas. He was a key member of the team responsible for the acquisition and successful integration of York International, a provider of integrated products, systems and services in the buildings market. Also with Johnson Controls, he held positions including national account management, development of global service offerings, and enterprise programs to reduce cost and improve margins. Johnson Controls recorded revenue of over $34.5 billion in 2008.
Reavey received his BSBA degree from Rockhurst University
in Kansas City.

Dale Ribaudo, Sr. V.P. and CFO
Dale Ribaudo has more than 25 years of experience in a variety of industries including retail, healthcare, and specialty manufacturing. Ribaudo joined FM Facility Maintenance from Familymeds Group, Inc., serving as Senior Vice President and Chief Financial Officer where he executed an aggressive growth and acquisition strategy. Ribaudo also served as Vice President and Controller of Dexter Corporation, a publicly traded, $1.5 billion multinational company where he held various senior positions including Corporate Treasurer. Earlier in his career, Ribaudo worked for Price Waterhouse in Hartford, CT.
Ribaudo graduated from Bentley College and is a Certified Public Accountant. He also holds a Masters degree in finance from Rensselaer Polytechnic Institute and has completed the Executive Management Program at Williams College. He is a member of the Connecticut Society of Certified Public Accountants. He also is a member of the Board of Trustees for Mercy Housing and Shelter.
Ribaudo graduated from Bentley College and is a Certified Public Accountant. He also holds a Masters degree in finance from Rensselaer Polytechnic Institute and has completed the Executive Management Program at Williams College. He is a member of the Connecticut Society of Certified Public Accountants. He also is a member of the Board of Trustees for Mercy Housing and Shelter.

Trevor Foster, Chief Operating Officer
Trevor Foster brings to FM Facility Maintenance more than 30 years of experience in property, facility management and building automation, for all types of facilities including commercial property, high tech manufacturing and industrial plants. His ability to invoke operational excellence is evident through his history of leading large, complex, high volume and time sensitive operations with particular focus on implementing technology and process improvements to provide superior value and service to customers.
Foster joined FM Facility Maintenance from CB Richard Ellis (CBRE) where he served as Global Facilities Management Services. Prior to joining CBRE Trevor served as Vice President of Corporate Development & Executive Vice President of Facilities Services for EMCOR Group Inc. based in Connecticut. Trevor established the facilities service operations for EMCOR and led the profitable growth to in excess of $1Billion in North American Facilities Services activities. He developed the strategic plans, marketing and operating programs to leverage the mechanical and electrical core competencies of EMCOR into comprehensive facilities services in order to take advantage of the outsourcing opportunities associated with the de-regulation of the Utilities and Telecommunication industries.
Trevor previously worked for Johnson Controls for 20 years in senior management and various operational and engineering positions in Australia, Far East, Middle East, United Kingdom and the United States. The operational assignments included Managing Director of the Middle East, assigned to restructure the operations as a result of the Gulf War in 1990, as well as Managing Director for the United Kingdom, assigned to expanding the operation into facilities management from 1993 to 1997.
Foster holds a Bachelor of Electrical Engineering degree from the University of Queensland (Australia) with First Class Honors in electrical engineering and computer science.
Foster joined FM Facility Maintenance from CB Richard Ellis (CBRE) where he served as Global Facilities Management Services. Prior to joining CBRE Trevor served as Vice President of Corporate Development & Executive Vice President of Facilities Services for EMCOR Group Inc. based in Connecticut. Trevor established the facilities service operations for EMCOR and led the profitable growth to in excess of $1Billion in North American Facilities Services activities. He developed the strategic plans, marketing and operating programs to leverage the mechanical and electrical core competencies of EMCOR into comprehensive facilities services in order to take advantage of the outsourcing opportunities associated with the de-regulation of the Utilities and Telecommunication industries.
Trevor previously worked for Johnson Controls for 20 years in senior management and various operational and engineering positions in Australia, Far East, Middle East, United Kingdom and the United States. The operational assignments included Managing Director of the Middle East, assigned to restructure the operations as a result of the Gulf War in 1990, as well as Managing Director for the United Kingdom, assigned to expanding the operation into facilities management from 1993 to 1997.
Foster holds a Bachelor of Electrical Engineering degree from the University of Queensland (Australia) with First Class Honors in electrical engineering and computer science.

Suellen Aldina, Sr. V.P., Vendor Management
Suellen Aldina brings more than 15 years of experience in vendor management, finance, operations, and contract negotiation to FM Facility Maintenance. She leads the FM Facility Maintenance Vendor Management team, refining and developing programs for vendor engagement, new client implementation, and service management.
Aldina comes to FM Facility Maintenance from Wyndham Worldwide where she was Vice President of Global Procurement and built an international procurement function for three business units of this multinational hospitality firm. She managed an organization-wide Procurement Council, maximizing return on spending across all business units and leveraging partner relationships for Wyndham Worldwide. In her earlier role at Wyndham Hotel Group, she led successful sourcing and account management of over 100 vendor contracts for over 6,500 franchised hotels.
Previously, Aldina served in senior business development and operations management roles for major energy companies and consulting firms, including Battelle Memorial Institute, ICF Consulting, and Public Service Electric & Gas.
Aldina received a Bachelor’s degree in Economics and Master’s degree in Applied Economics from The American University, Washington, DC.
Aldina comes to FM Facility Maintenance from Wyndham Worldwide where she was Vice President of Global Procurement and built an international procurement function for three business units of this multinational hospitality firm. She managed an organization-wide Procurement Council, maximizing return on spending across all business units and leveraging partner relationships for Wyndham Worldwide. In her earlier role at Wyndham Hotel Group, she led successful sourcing and account management of over 100 vendor contracts for over 6,500 franchised hotels.
Previously, Aldina served in senior business development and operations management roles for major energy companies and consulting firms, including Battelle Memorial Institute, ICF Consulting, and Public Service Electric & Gas.
Aldina received a Bachelor’s degree in Economics and Master’s degree in Applied Economics from The American University, Washington, DC.

John Pavia, Sr. V.P., Corporate Development & Chief Counsel
John Pavia is an accomplished professional with a proven track record of growing and managing large businesses. He has a long history in mergers & acquisitions, operations, corporate development, and legal advocacy. Before joining FM Facility Maintenance, Pavia was Vice President, Deputy General Counsel and Assistant Secretary for R.R. Donnelley & Sons, a Fortune 250 Company. His tenure at R.R. Donnelley was a culmination of a roll-up strategy that began in 2001 and ended with John and his management team at Moore-Wallace assuming executive and operational control of R.R. Donnelley in 2005. Prior to that position he was Senior Vice President of The Innovation Group/Huon Corporation serving as the senior executive for operation and chief legal officer. Pavia also was a principal with Levy & Droney, P.C., a legal firm focusing on mid-sized businesses, an Assistant District Attorney for King's County District Attorney's office in Brooklyn, NY, and an associate with Kelley Drye & Warren.
Pavia is an Adjunct Professor of Law at Quinnipiac University School of Law and holds a Juris Doctor Degree from the American University School of Law in Washington D.C. and a Bachelor's Degree in History from Duquesne University.
Pavia is an Adjunct Professor of Law at Quinnipiac University School of Law and holds a Juris Doctor Degree from the American University School of Law in Washington D.C. and a Bachelor's Degree in History from Duquesne University.

Michael Hyman, Sr. V.P., Sales & Marketing
Michael Hyman is an accomplished executive with more than 15 years of experience in sales, marketing, and business development within the facility and energy management industries. He has a proven track record of building successful; customer focused sales organizations with experience in leading companies to profitable growth. Prior to joining FM Facility Maintenance, Hyman led national and international teams at Horizon National, Avista Advantage, Prenova, Service Resources, Inc., and PacifiCorp.
Hyman holds a B.G.S. from The University of Iowa.
Hyman holds a B.G.S. from The University of Iowa.

David Kelsey, Chief Information Officer
Dave Kelsey has more than 20 years of experience with General Dynamics, the fifth largest defense contractor in the world, holding positions in Corporate Internal Audit, Finance, and Information Technology. Kelsey joined FM Facility Maintenance from his position as Chief Information Officer in England for General Dynamics UK, where he executed an aggressive strategy to revamp their IT organization. Using the ITIL framework, Kelsey addressed regulatory compliance, business continuity, disaster recovery, sustainability and green IT initiatives. Previously, he managed Electric Boat's outsourcing contract for IT services, and also was responsible for financial reporting of $2 billion in sales for Electric Boat and the U.S. Navy.
Kelsey holds a BS in Computer Information Systems from Bryant University and an MBA in Finance from Rensselaer Polytechnic Institute.
Kelsey holds a BS in Computer Information Systems from Bryant University and an MBA in Finance from Rensselaer Polytechnic Institute.
Latest FM Facility Maintenance News





PROVEN NATIONAL
VENDOR NETWORK
VENDOR NETWORK
Our partnership with vendors
allows us to deliver the
exceptional service our
clients have come to expect.
We screen and pre-qualify
each and every vendor that
enters your facility.
allows us to deliver the
exceptional service our
clients have come to expect.
We screen and pre-qualify
each and every vendor that
enters your facility.

We provide service in
more than 40 trades,
including the following:
more than 40 trades,
including the following:
Disaster Recovery
& Preparedness
& Preparedness
Doors and Gates
Electrical
Exterior Maintenance
Fire Protection
Floor Care
Glass Services
HVAC
Interior Maintenance
Janitorial
Landscaping
Lighting
Locksmith & Safe
Parking Lot / Sidewalk
Pest Control
Plumbing
POS Equipment
Refrigeration
Roofing
Signage
Snow Removal
Specialty Equipment
Vertical Transportation
Waste Management



How can we help
your company?
your company?
FM Facility Maintenance transforms facility
maintenance into a
competitive advantage.
By partnering with us
you get the best
managed maintenance
service for all your
locations nationwide.
There are no start-up
costs and savings are
guaranteed. Call an
FM Facility Maintenance
representative to find
out what we can do for
your company.
maintenance into a
competitive advantage.
By partnering with us
you get the best
managed maintenance
service for all your
locations nationwide.
There are no start-up
costs and savings are
guaranteed. Call an
FM Facility Maintenance
representative to find
out what we can do for
your company.














